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Terms of Service

Last Updated: December 2, 2025

Welcome to Posh Nails Salon. These Terms of Service (“Terms”) govern your use of our website poshnailsdwight.com, our online booking system, and the nail care services we provide at our salon located at 100 W South St, Dwight, IL 60420.

By accessing our website, booking an appointment, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Services Offered

Posh Nails Salon provides professional nail care services, including but not limited to:

  • Manicures (regular, gel, shellac, acrylic, dip powder)
  • Pedicures (regular, spa, luxury packages)
  • Nail art and custom designs
  • Nail repair and maintenance
  • Pink and white nails
  • Ombre and specialty designs
  • Waxing services
  • Bridal and event packages

All services are performed by licensed nail technicians in accordance with Illinois state regulations and health standards.

2. Appointment Booking

2.1 How to Book

Appointments can be made through:

2.2 Booking Confirmation

When you book an appointment, you will receive a confirmation via email or text message. Please review your appointment details carefully and contact us immediately if any information is incorrect.

2.3 Walk-In Policy

While we welcome walk-in clients, appointments are given priority. Walk-in availability depends on our current schedule, and wait times may vary. We recommend booking an appointment in advance to ensure your preferred time and service.

2.4 Appointment Changes

If you need to reschedule your appointment, please contact us as soon as possible. We will do our best to accommodate your new preferred time based on availability.

3. Cancellation and No-Show Policy

Please see our separate Cancellation Policy page for detailed information about:

  • Cancellation notice requirements
  • Late arrival procedures
  • No-show fees and policies
  • Deposit requirements for special events

By booking an appointment, you agree to comply with our Cancellation Policy.

4. Payment Terms

4.1 Accepted Payment Methods

We accept the following forms of payment:

  • Cash
  • Credit cards (Visa, MasterCard, American Express, Discover)
  • Debit cards

4.2 Payment Due

Payment is due at the time of service. For special events or bridal packages, a deposit may be required at the time of booking, with the balance due on the day of service.

4.3 Pricing

Prices are subject to change without notice. Current pricing will be provided at the time of booking or upon request. The final price may vary based on the complexity of the service, additional time required, or extra materials used.

4.4 Tips and Gratuity

Gratuity is not included in service prices and is appreciated but not required. Tips can be added to credit card payments or given in cash.

4.5 Gift Certificates

We offer gift certificates for purchase. Gift certificates:

  • Are non-refundable and cannot be exchanged for cash
  • Do not have an expiration date unless required by law
  • Can be used toward any service or product
  • Are not replaceable if lost or stolen

5. Client Responsibilities

5.1 Accurate Information

You are responsible for providing accurate contact information when booking appointments and updating us if your information changes.

5.2 Health and Safety Disclosure

You must inform your nail technician of any:

  • Allergies or sensitivities to nail products, chemicals, or materials
  • Medical conditions that may affect services (diabetes, circulation issues, skin conditions, etc.)
  • Pregnancy or nursing status
  • Current medications that may affect healing or nail health
  • Recent injuries, infections, or open wounds on hands or feet

Important: Failure to disclose relevant health information may result in adverse reactions or complications. We reserve the right to refuse service if we believe it may pose a health risk to you or others.

5.3 Age Requirements

Clients under 18 years of age must be accompanied by a parent or legal guardian, or provide written parental consent for services.

5.4 Conduct

We strive to maintain a welcoming, respectful, and professional environment. We reserve the right to refuse service to anyone who:

  • Behaves in a disruptive, threatening, or abusive manner
  • Appears to be intoxicated or under the influence of substances
  • Makes discriminatory or harassing comments or actions
  • Violates salon policies or Illinois state regulations

6. Service Guarantee and Satisfaction

6.1 Quality Commitment

We are committed to providing high-quality nail care services. If you are not satisfied with your service, please inform us immediately so we can address your concerns.

6.2 Service Corrections

If you experience any issues with your service (such as chipping, lifting, or other problems) within 7 days of your appointment, please contact us. We will evaluate the situation and may offer:

  • Complimentary repair or correction
  • Adjustment to the service
  • Credit toward future services (at our discretion)

To be eligible for corrections, you must have followed proper aftercare instructions provided by your technician.

6.3 Refund Policy

Refunds are handled on a case-by-case basis at the discretion of management. Generally:

  • We do not provide cash refunds for completed services
  • We prefer to correct issues through complimentary repairs or service credits
  • Requests for refunds must be made within 48 hours of service

6.4 Limitations

We are not responsible for:

  • Damage to nails or services caused by client neglect or failure to follow aftercare instructions
  • Allergic reactions when proper disclosure was not provided by the client
  • Natural nail damage that existed prior to service
  • Premature wear due to occupational hazards or lifestyle factors disclosed during consultation

7. Health and Safety Standards

Posh Nails Salon operates in compliance with all Illinois Department of Public Health regulations and follows strict sanitation protocols:

  • All tools are sterilized using hospital-grade equipment
  • Single-use items are disposed of after each client
  • All technicians maintain current Illinois cosmetology or nail technician licenses
  • Regular health and safety inspections are conducted
  • We maintain proper ventilation and air quality standards

Infectious Conditions

For the safety of all clients and staff, we cannot provide services to clients with:

  • Active fungal, bacterial, or viral infections of the nails, hands, or feet
  • Open wounds, cuts, or sores in the treatment area
  • Contagious skin conditions
  • Any condition that poses a health risk to others

If we identify such conditions during your appointment, we reserve the right to discontinue service. No refund or compensation will be provided in these circumstances.

8. Liability and Disclaimers

8.1 Limitation of Liability

To the fullest extent permitted by law, Posh Nails Salon, its owners, employees, and contractors shall not be liable for:

  • Allergic reactions when proper health disclosure was not provided
  • Damage to personal property left unattended at our salon
  • Injuries resulting from client failure to follow aftercare instructions
  • Indirect, incidental, or consequential damages arising from services

8.2 Assumption of Risk

By receiving services at Posh Nails Salon, you acknowledge and accept that nail care services involve certain inherent risks, including but not limited to:

  • Skin irritation or allergic reactions to products
  • Minor cuts or abrasions during cuticle work
  • Nail damage from removal of artificial enhancements
  • Temporary discoloration or weakness of natural nails

8.3 Insurance

Posh Nails Salon maintains appropriate liability insurance as required by Illinois law. However, clients are encouraged to maintain their own health insurance coverage.

9. Intellectual Property

9.1 Website Content

All content on our website, including text, images, logos, graphics, and design elements, is the property of Posh Nails Salon or its licensors and is protected by copyright and trademark laws.

9.2 Photography and Marketing

We may photograph or video nail designs and services for marketing purposes. If you do not wish to have your nails photographed, please inform your technician. We will not use identifiable images of clients without express permission.

9.3 Use Restrictions

You may not:

  • Reproduce, distribute, or display any content from our website without permission
  • Use our trademarks, logos, or branding without authorization
  • Scrape, data mine, or use automated tools to collect information from our website

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our services, you consent to the practices described in our Privacy Policy.

11. Third-Party Services

Our website uses GlossGenius for online booking and payment processing. Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or policies of third-party service providers.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website with a new “Last Updated” date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Posh Nails Salon
100 W South St
Dwight, IL 60420
United States

Phone: +1 815-919-2554
Email: [email protected]
Website: poshnailsdwight.com

13. Acknowledgment

By using our website, booking system, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.